Privacy policy
Privacy Policy
Last Updated: October 3, 2026
Clark Candies ("Clark Candies," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.clarkcandies.com or interact with our services.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect information in several ways when you interact with our website, make a purchase, or communicate with us.
Personal Information You Provide. When you place an order, sign up for emails or SMS messages, or contact us, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Order details and purchase history
- Any information you provide in communications with us
Payment information is processed securely by our payment processors and is not stored directly by Clark Candies.
Automatically Collected Information. When you visit our website, we may automatically collect certain information including:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referring website
- Cookies and tracking technologies
This information helps us improve our website and customer experience.
We may also collect approximate location information, such as the general area suggested by your IP address or device settings, to help us understand where our visitors come from and improve our services. We do not track your precise GPS location.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you about your orders
- Provide customer service
- Send marketing emails and SMS messages (if you opt in)
- Improve our website and services
- Personalize your shopping experience
- Detect fraud and protect our business
- Comply with legal obligations
3. Email and SMS Marketing
If you opt in to receive marketing communications, we may send you promotional messages about:
- New products
- Special offers
- Seasonal products (such as chocolate-covered strawberries)
- Events and store updates
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email. You may opt out of SMS messages by replying STOP to any message. Message and data rates may apply.
If you opt in to text messages, we may also send you automated service and reminder texts, such as a reminder when items are left in your online shopping cart. You can stop these messages at any time by replying STOP to any message.
Sweet Rewards Loyalty Program. If you join our Sweet Rewards loyalty program, we collect your phone number, email address and purchase history to track your visits, points, and rewards. We use this information to apply your points, let you know about rewards you have earned, and share program updates. Loyalty program data is managed securely through our point-of-sale and loyalty program providers. You may leave the program at any time by contacting us.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze site traffic
- Support marketing and advertising efforts
You can control cookies through your browser settings. Please note that disabling cookies may affect some website functionality.
5. Third-Party Services
We work with third-party service providers to operate our business and website. These may include:
- Ecommerce platform providers (such as Shopify)
- Point-of-sale providers
- Payment processors
- Email marketing services
- SMS marketing platforms
- Loyalty program providers
- Affiliate marketing platforms
- Analytics services (such as Google Analytics)
- Shipping carriers
These providers only receive information necessary to perform their services.
We do not sell your personal information.
Text messaging originator opt-in data and consent, including your phone number, will not be shared with or sold to third parties or affiliates for their own marketing or promotional purposes.
Our relationship with Shopify. Our online store is hosted by Shopify, which collects and processes personal information about your access to and use of our store in order to provide and improve its services. To learn how Shopify uses your personal information and the rights you may have, visit the Shopify Consumer Privacy Policy (https://www.shopify.com/legal/privacy/app-users) or the Shopify Privacy Portal (https://privacy.shopify.com/en). Depending on where you live, you may have the right to opt out of the sharing of your information for targeted advertising. You can do that here: https://www.clarkcandies.com/pages/data-sharing-opt-out. If your browser sends a Global Privacy Control signal, we will treat it as an opt-out request for that browser.
6. Affiliate Tracking
Clark Candies may use affiliate marketing software to track referrals from partners and influencers. This may involve the use of cookies or tracking links to attribute purchases to affiliate partners. These tools help us measure marketing performance and compensate our partners.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights (California Residents)
If you are a California resident, you may have the right to:
- Request access to the personal information we collect about you
- Request deletion of your personal information
- Request correction of inaccurate information
- Opt out of certain data uses
To exercise these rights, please contact us at info@clarkcandies.com. We will respond in accordance with applicable laws.
9. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the website after changes indicates acceptance of the updated policy.
11. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Clark Candies G3, Inc. 621 East 1st Avenue, Tarentum, PA 15084 Email: info@clarkcandies.com Phone: (724) 226-0866 Website: www.clarkcandies.com